Emotional value : creating strong bonds with your customers / Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson.
Publication details: San Francisco : Berrett-Koehler Publishers, c2000.Description: xviii, 310 p. ; 24 cmISBN:- 1576750795
- 658.8/12 21
- HF5415.5 .B3673 2000
| Item type | Current library | Shelving location | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Book
|
NMC Library | Stacks | HF5415.5 .B3673 2000 (Browse shelf(Opens below)) | 1 | Available | 33039000628254 |
Browsing NMC Library shelves, Shelving location: Stacks Close shelf browser (Hides shelf browser)
| HF5415.33 .U6 S355 2004 Born to buy : the commercialized child and the new consumer culture / | HF5415.332 .Y66 B75 2015 Youthnation : building remarkable brands in a youth-driven culture / | HF5415.332 .Y66 Y37 2009 Gen buY : how tweens, teens, and twenty-somethings are revolutionizing retail / | HF5415.5 .B3673 2000 Emotional value : creating strong bonds with your customers / | HF5415.5 .B86 2006 The outside-in corporation : how to build a customer-centric organization for breakthrough results / | HF5415.5 .H474 2015 What great service leaders know and do : creating breakthroughs in service firms / | HF5415.5 .H69 2022 Converted : the data-driven way to win customers' hearts / |
Includes bibliographical references and index.