Emotional value : (Record no. 4716)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00873cam a22002894a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MiTN |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190729102350.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 991221s2000 cau b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 99086124 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1576750795 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| Modifying agency | DLC |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | pcc |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Holding library | EY8Z |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .B3673 2000 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8/12 |
| Edition number | 21 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Barlow, Janelle, |
| Dates associated with a name | 1943- |
| 245 00 - TITLE STATEMENT | |
| Title | Emotional value : |
| Remainder of title | creating strong bonds with your customers / |
| Statement of responsibility, etc. | Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | San Francisco : |
| Name of publisher, distributor, etc. | Berrett-Koehler Publishers, |
| Date of publication, distribution, etc. | c2000. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii, 310 p. ; |
| Dimensions | 24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 596 ## - | |
| -- | 1 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Maul, Dianna, |
| Dates associated with a name | 1950- |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
| Series part designator, SPT (RLIN) | u148546 |
| 949 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
| h | EY8Z |
| i | 33039000628254 |
| 903 ## - LOCAL DATA ELEMENT C, LDC (RLIN) | |
| a | 4716 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Stacks | 06/19/2018 | HF5415.5 .B3673 2000 | 33039000628254 | 07/06/2023 | 1 | Book |