000			02745cam a22004098i 4500
001			on1390920839
003			OCoLC
005			20240415115629.0
008			230721t20242024nyua e b 001 0 eng
010			_a 2023025671
019			_a1380388440
020			_a0593243919
020			_a9780593243916 _q(hardcover)
020			_z9780593243930 _q(ebook)
035			_a(OCoLC)1390920839 _z(OCoLC)1380388440
040			_aDLC _beng _erda _cDLC _dBDX _dOCLCF _dORX _dOCLCO _dYDX _dTXL _dOCO _dIUK _dRNL _dOCLCO _dUAP _dUOK _dMiTN
042			_apcc
050	0	0	_aBF637 .C45 _bD858 2024
082	0	0	_a153.6 _223/eng/20230721
092			_a153.6 D882S 2024
100	1		_aDuhigg, Charles
245	1	0	_aSupercommunicators : _bhow to unlock the secret language of connection / _cCharles Duhigg.
250			_aFirst edition.
264		1	_aNew York : _bRandom House, _c[2024]
264		4	_c�2024
300			_axviii, 299 pages : _billustrations ; _c24 cm.
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references (pages [251]-292) and index.
505	0		_aPrologue -- The three kinds of conversation -- The what's this really about? conversation -- The how do we feel? conversation -- The who are we? conversation -- Afterword -- Acknowledgments -- A note on sources and methods -- Notes -- Index
520			_a"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to how human beings connect through words. They understand that whenever we speak, we're actually participating in one of three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizing--and then matching--each kind of conversation, and how to hear the complex emotions, subtle negotiations and hidden beliefs that color and inform everything we say. Our pasts, our values, our affiliations-our identities-shape every discussion we have, from who will pick up the kids to how we want to be treated at work"-- _cProvided by publisher.
650		0	_aCommunication _xPsychological aspects
650		0	_aInterpersonal communication
655		7	_aSelf-help publications _2lcgft
776	0	8	_iOnline version: _aDuhigg, Charles. _tSupercommunicators _dNew York : Random House, [2024] _z9780593243930 _w(DLC) 2023025672
999			_c524309 _d524309