000 00959cam a22003014a 4500
001 2005021008
003 DLC
005 20190729105422.0
008 050721s2006 nyua b 001 0 eng
010 _a 2005021008
020 _a0071459316
_qhardcover
_qalkaline paper
042 _apcc
040 _aDLC
_beng
_cDLC
_dDLC
_dMvI
050 0 0 _aHF5415.5
_b.B86 2006
082 0 0 _a658.8/12
_22
100 1 _aBund, Barbara.
245 1 4 _aThe outside-in corporation :
_bhow to build a customer-centric organization for breakthrough results /
_cBarbara E. Bund.
250 _a1st ed.
260 _aNew York :
_bMcGraw-Hill,
_cc2006.
300 _axix, 339 p. :
_bill. ;
_c24 cm
504 _aIncludes bibliographical references (p. 323-332) and index.
650 0 _aCustomer relations
_xManagement.
650 0 _aSuccess in business.
948 _au378877
949 _aHF5415.5 .B86 2006
_wLC
_c1
_hEY8Z
_i33039001336493
596 _a1
903 _a26939
999 _c26939
_d26939