000 02501cam a22003854a 4500
001 2010046009
003 DLC
005 20190729104642.0
008 101029s2011 nyua b 001 0 eng
010 _a 2010046009
020 _a9781591843795
020 _a1591843790
035 _a(Sirsi) l2010046009
035 _a(OCoLC)ocn635459572
040 _aDLC
_cDLC
_dYDX
_dBTCTA
_dYDXCP
_dBUR
_dBWX
_dB2A
_dVP@
_dILC
_dCDX
_dDLC
_dMiTN
049 _aEY8Z
050 0 0 _aHD30.3
_b.K38 2011
082 0 0 _a658.8001/9
_222
100 1 _aKawasaki, Guy,
_d1954-
245 1 0 _aEnchantment :
_bthe art of changing hearts, minds, and actions /
_cGuy Kawasaki.
260 _aNew York :
_bPortfolio/Penguin,
_c2011.
300 _axxiii, 211 p. :
_bill. ;
_c22 cm.
520 _aGuy Kawasaki's acclaimed books have established him as the entrepreneur's entrepreneur. Now he turns to the mystery of influence, and offers a new take on this key force that drives any successful business or personal interaction. This book's fundamental message is that in any transaction the goal is not to get your own way, but to bring about a voluntary, enduring, and delightful change of heart in other people, by working with and through them and enlisting their own goals and desires. It's enchantment that enables us to maneuver through difficult decisions, break people's entrenched habits, defy the wisdom of crowds, and get colleagues to work for long-term goals. Kawasaki's advice includes: how to achieve rapport, credibility, and trust; how to help people enchant themselves; how to overcome resistance; how to enchant your employees--and your boss; and how to resist enchantment.--From publisher description.
504 _aIncludes bibliographical references (p. [191]-192) and index.
505 0 _aIntroduction -- Why enchantment? -- How to achieve likability -- How to achieve trustworthiness -- How to prepare -- How to launch -- How to overcome resistance -- How to make enchantment endure -- How to use push technology -- How to use pull technology -- How to enchant your employees -- How to enchant your boss -- How to resist enchantment -- Conclusion.
650 0 _aPersuasion (Psychology) in organizations.
650 0 _aPersuasion (Psychology)
650 0 _aInfluence (Psychology)
650 0 _aMarketing
_xPsychological aspects.
650 0 _aManagement
_xPsychological aspects.
948 _au350442
949 _aHD30.3 .K38 2011
_wLC
_c1
_hEY8Z
_i33039001092617
596 _a1
903 _a22098
999 _c22098
_d22098