000			02116cam a2200409 a 4500
001			2006033511
003			DLC
005			20190729103912.0
008			061010s2007 mau b 001 0 eng
010			_a 2006033511
020			_a9781933371191
020			_a1933371196
035			_a(OCoLC)ocm72699687
040			_aDLC _cDLC _dYDX _dYDXCP _dBTCTA _dDLC
049			_aEY8Z
050	0	0	_aLB2331.66 _b.H54 2007
082	0	0	_a378.1/1 _222
100	1		_aHiggerson, Mary Lou.
245	1	0	_aEffective leadership communication : _ba guide for department chairs and deans for managing difficult situations and people / _cMary Lou Higgerson, Teddi A. Joyce.
260			_aBolton, Mass. : _bAnker Pub., _cc2007.
300			_avii, 268 p. ; _c24 cm.
504			_aIncludes bibliographical references (p. 247-263) and index.
505	0		_aUsing the institutional mission to empower performance -- Setting precedents carefully -- Sharing decision-making criteria to inform requests -- Establishing your leadership credibility -- Building relationships -- Managing interpersonal conflict -- Managing the search process -- Managing performance counseling -- Managing faculty morale, changing duties, and shrinking resources -- Managing up and out -- Managing personal agendas -- Containing the pot stirrer/troublemaker -- Working with the prima donna/drama queen -- Managing the confrontation junkie -- Engaging the passive and indifferent soul.
650		0	_aCollege personnel management.
650		0	_aConflict management.
650		0	_aCollege department heads.
650		0	_aDeans (Education)
650		0	_aCommunication in management.
700	1		_aJoyce, Teddi A.
856	4	1	_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip072/2006033511.html
856	4	2	_3Contributor biographical information _uhttp://www.loc.gov/catdir/enhancements/fy0741/2006033511-b.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0741/2006033511-d.html
948			_au245369
949			_aLB2331.66 .H54 2007 _wLC _c1 _hEY8Z _i33039001082428
596			_a1
903			_a16492
999			_c16492 _d16492