TY  - BOOK
AU  - Fisher,Erik A.
AU  - Sharp,Steven W.
TI  - The art of managing everyday conflict: understanding emotions and power struggles 
SN  - 0275981843 (alk. paper)
AV  - HM1121 .F57 2004
U1  - 303.6/9 22
PY  - 2004///
CY  - Westport, Conn.
PB  - Praeger
KW  - Interpersonal conflict
KW  - Conflict (Psychology)
KW  - Control (Psychology)
KW  - Emotions
KW  - Social aspects
KW  - Conflict management
N1  - Includes bibliographical references (p. [233]) and index
UR  - http://www.loc.gov/catdir/toc/fy045/2003066140.html
ER  -