TY - BOOK AU - Gates,John AU - Graddy,Jeff AU - Lindekens,Sacha TI - How leaders improve: a playbook for leaders who want to get better now SN - 9781440860577 (hardcopy : alk. paper) AV - HD57.7 .G3778 2017 U1 - 658.4/092 23 PY - 2017///] CY - Santa Barbara PB - Praeger KW - Leadership KW - Communication in management N1 - Includes bibliographical references and index; Preface -- Why (and how) we wrote this book -- Insight #1: Ripeness (from the inside out) -- Insight #2: Ripeness (from the outside in) -- Insight #3: Central issue -- Insight #4: Penetrating message -- Insight #5: Guiding metaphor -- Insight #6: Critical conversations -- Insight #7: Training experience -- Insight #8: Social support -- Insight #9: Keep it real (with yourself and others) -- Insight #10: Focus on strengths-- and weaknesses -- Implications and applications -- Notes -- Index ER -