TY - BOOK AU - Baskette,Michael TI - The chef manager SN - 0131189131 (pbk.) AV - TX911.3.M27 B367 2007 U1 - 647.95068 22 PY - 2007/// CY - Upper Saddle River, NJ PB - Pearson/Prentice Hall KW - Food service management KW - Cooks N1 - Includes bibliographical references (p. 318-319) and index; The changing role of chef -- New values in culinary leadership -- The structure of kitchen organization -- Foundations in quality -- W. Edwards Deming's fourteen quality points -- Joseph Juran's trilogy and the Pareto principle -- Discovering Philip Crosby's zero defects -- Kaoru Ishikawa and Armand Feigenbaum -- Implementing quality management programs -- Personnel management -- The chef supervisor -- Communication -- Managing diversity -- Defining leadership -- Team building -- Personal development -- Managing the modern workplace -- Concept engineering -- Establishing operational standards -- Menu management -- Production management -- A place for creativity -- The business of quality food service -- The future of information technologies ER -