Mills, Harry, 1950-

Secret sauce : how to pack your messages with persuasive punch / Harry Mills. - viii, 184 pages : illustrations (chiefly color) ; 20 cm

Includes bibliographical references.

Secret sauce: the magic recipe for measuring persuasive impact -- Simple: one central truth, easy to grasp and picture -- Appealing: different, valuable and personalized -- Unexpected: surprising, intriguing and seductive -- Credible: trusted, transparent and verifiable -- Emotional: warm, arousing and plot-driven -- The sauce persuasive impact test -- Predict, test, learn: lessons from J.C. Penney -- Make it easy, make it effortless: don't make it hard to say yes -- Message magic in the 21st century: lessons from buzzfeed -- The power of situations: how context shapes the way we behave -- The confirmation bias: the mother of all misconceptions -- Framing: it's not what you say-- it's how you say it -- Social proof: everyone is doing it.

9780814438060 (hardcover)

2016042355


Persuasion (Psychology)
Interpersonal communication.
Business communication.

BF637.P4 / M523 2017

153.8/52