TY  - BOOK
AU  - Umiker,William O.
TI  - Coping with difficult people in the health care setting
SN  - 089189361X (recycled paper)
AV  - RA971.35 .U525 1994
U1  - 362.1/1/0683 20
PY  - 1994///
CY  - Chicago
PB  - ASCP Press
KW  - Health facilities
KW  - Personnel management
KW  - Medical personnel
KW  - Job stress
KW  - Prevention
KW  - Communication in personnel management
KW  - Problem employees
KW  - Interpersonal relations
KW  - Interpersonal conflict
N1  - Includes index
ER  -