TY  - BOOK
AU  - Ferrara,Miranda Herbert
AU  - LaMeau,Michele P.
ED  - Gale (Firm)
TI  - Social skills
T2  - Life and career skills series
SN  - 9781410317735
AV  - HM691 .S64 2015
U1  - 302 23
PY  - 2015///]
CY  - Farmington Hills, Mich.
PB  - Gale, Cengage Learning
KW  - Social skills
KW  - Interpersonal relations
KW  - Electronic books
N1  - Includes bibliographical references and index; Interpersonal communication skills -- Verbal or spoken -- Nonverbal -- Written and graphic communication -- Organizational, problem-solving and decision-making, and conflict resolution skills -- Getting organized and project management skills -- Problem solving and decision making -- Conflict resolution skills -- Entering the workplace : professional ethics, etiquette, and conduct -- Professional ethics -- Workplace etiquette and conduct -- Teamwork, collaboration, and leadership skills -- Teamwork skills and developing healthy team dynamics -- Negotiation skills -- Leadership skills
N2  - This book helps readers understand and hone the social skills necessary for success. Although the essays offer advice applicable to many aspects of life, the focus is primarily on the workplace. The essays guide readers in effective communication and conduct, emphasizing the characteristics of verbal, nonverbal, and written communication; stress the importance of ethics and etiquette; and provide tips for conflict resolution and teamwork
UR  - https://ezp.idm.oclc.org/login?url=https://link.gale.com/apps/pub/8GNI/GVRL?sid=gale_marc&u=lom_nwmichcoll
ER  -