TY - BOOK AU - Murphy,Mark A. TI - Hundred percenters: stop making your employees happy, start making them great SN - 9780071638944 (alk. paper) AV - HF5549.5.M63 M867 2010 U1 - 658.3/14 22 PY - 2010/// CY - New York PB - McGraw-Hill KW - Employee motivation KW - Achievement motivation KW - Goal setting in personnel management KW - Supervision of employees N1 - Set HARD goals -- Creating accountability with constructive feedback -- Reclaiming our heroes with positive reinforcement -- Stop demotivating and start motivating -- 100% skills with 0% attitude ER -