TY - BOOK AU - Smith,D.V.L. AU - Fletcher,J.H. TI - Inside information: making sense of marketing data SN - 0471495433 AV - HF5415.2 .S56 2001 PY - 2001/// CY - Chichester ; New York PB - John Wiley & Sons KW - Marketing research KW - Qualitative research KW - Statistics N1 - Includes bibliographical references and index ER -