TY - BOOK AU - Langford,Beverly Y. TI - The etiquette edge: modern manners for business success SN - 9780814437629 (pbk.) AV - HF5389 .L36 2016 U1 - 395.5/2 23 PY - 2016///] CY - New York, NY PB - American Management Association (AMACOM) KW - Business etiquette KW - Success in business N1 - Earlier edition: 2005; Includes bibliographical references (pages 227-236) and index ER -