Shih, Clara Chung-wai.

The Facebook era : tapping online social networks to build better products, reach new audiences, and sell more stuff / Clara Shih. - Boston : Prentice Hall, c2009. - xiv, 236 p. : ill., map ; 23 cm.

Includes index.

The fourth revolution -- The evolution of digital media -- Social capital from networking online -- Social sales -- Social network marketing -- Social innovation -- Social recruiting -- Engage your customers -- Get your message across -- Build and manage your relationships -- Corporate governance and strategy -- The future of social business.

9780137152223 (pbk. : alk. paper) 0137152221 (pbk. : alk. paper)

2009000872


Facebook (Electronic resource)


Business enterprises--Computer networks.
Online social networks.

HD30.37 / .S49 2009

658.8/72