TY - BOOK AU - Capon,Noel TI - The marketing mavens SN - 9780307354099 AV - HF5415.55 .C37 2007 U1 - 658.8 22 PY - 2007/// CY - New York PB - Crown Business KW - Relationship marketing KW - Customer relations KW - Marketing KW - Management N1 - Includes bibliographical references (p. [289]-293) and index; The new market model -- Execution in marketing -- Identifying opportunities -- Matching markets with competencies -- Segmenting to find the sweet spots in a market that matters -- Meeting customer needs and beating competition -- Structuring systems and processes to serve customers -- Creating a company-wide marketing culture -- Measuring enterprise and market for a custom fit -- Conclusion : sustaining marketing excellence UR - http://www.loc.gov/catdir/toc/ecip076/2006101945.html UR - http://www.loc.gov/catdir/enhancements/fy0735/2006101945-b.html UR - http://www.loc.gov/catdir/enhancements/fy0735/2006101945-d.html UR - http://www.loc.gov/catdir/enhancements/fy0804/2006101945-s.html ER -