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Social skills / Miranda Herbert Ferrara and Michele P. LaMeau, project editors.

Contributor(s): Series: Life and career skills series ; v. 4 | Gale eBooksPublisher: Farmington Hills, Mich. : Gale, Cengage Learning, [2015]Copyright date: �2015Description: 1 online resource (xiii, 380 pages) : illustrations (chiefly color)Content type:
  • text
  • text
Media type:
  • computer
  • computer
Carrier type:
  • online resource
  • online resource
ISBN:
  • 9781410317735
Subject(s): Genre/Form: Additional physical formats: Print version:: Social skills.DDC classification:
  • 302 23
LOC classification:
  • HM691 .S64 2015
Online resources:
Contents:
Interpersonal communication skills -- Verbal or spoken -- Nonverbal -- Written and graphic communication -- Organizational, problem-solving and decision-making, and conflict resolution skills -- Getting organized and project management skills -- Problem solving and decision making -- Conflict resolution skills -- Entering the workplace : professional ethics, etiquette, and conduct -- Professional ethics -- Workplace etiquette and conduct -- Teamwork, collaboration, and leadership skills -- Teamwork skills and developing healthy team dynamics -- Negotiation skills -- Leadership skills.
Summary: This book helps readers understand and hone the social skills necessary for success. Although the essays offer advice applicable to many aspects of life, the focus is primarily on the workplace. The essays guide readers in effective communication and conduct, emphasizing the characteristics of verbal, nonverbal, and written communication; stress the importance of ethics and etiquette; and provide tips for conflict resolution and teamwork.
Holdings
Item type Current library Collection Shelving location Call number Copy number Status Date due Barcode
Ebook Ebook NMC Library Gale Virtual Reference Library Online HM691 .S64 2015 EBOOK (Browse shelf(Opens below)) 1 Available online - NMC Login required 2019-236282

Includes bibliographical references and index.

Interpersonal communication skills -- Verbal or spoken -- Nonverbal -- Written and graphic communication -- Organizational, problem-solving and decision-making, and conflict resolution skills -- Getting organized and project management skills -- Problem solving and decision making -- Conflict resolution skills -- Entering the workplace : professional ethics, etiquette, and conduct -- Professional ethics -- Workplace etiquette and conduct -- Teamwork, collaboration, and leadership skills -- Teamwork skills and developing healthy team dynamics -- Negotiation skills -- Leadership skills.

This book helps readers understand and hone the social skills necessary for success. Although the essays offer advice applicable to many aspects of life, the focus is primarily on the workplace. The essays guide readers in effective communication and conduct, emphasizing the characteristics of verbal, nonverbal, and written communication; stress the importance of ethics and etiquette; and provide tips for conflict resolution and teamwork.

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