Social skills / Miranda Herbert Ferrara and Michele P. LaMeau, project editors.
Series: Life and career skills series ; v. 4 | Gale eBooksPublisher: Farmington Hills, Mich. : Gale, Cengage Learning, [2015]Copyright date: �2015Description: 1 online resource (xiii, 380 pages) : illustrations (chiefly color)Content type:- text
- text
- computer
- computer
- online resource
- online resource
- 9781410317735
- 302 23
- HM691 .S64 2015
Item type | Current library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|---|
Ebook | NMC Library | Gale Virtual Reference Library | Online | HM691 .S64 2015 EBOOK (Browse shelf(Opens below)) | 1 | Available online - NMC Login required | 2019-236282 |
Includes bibliographical references and index.
Interpersonal communication skills -- Verbal or spoken -- Nonverbal -- Written and graphic communication -- Organizational, problem-solving and decision-making, and conflict resolution skills -- Getting organized and project management skills -- Problem solving and decision making -- Conflict resolution skills -- Entering the workplace : professional ethics, etiquette, and conduct -- Professional ethics -- Workplace etiquette and conduct -- Teamwork, collaboration, and leadership skills -- Teamwork skills and developing healthy team dynamics -- Negotiation skills -- Leadership skills.
This book helps readers understand and hone the social skills necessary for success. Although the essays offer advice applicable to many aspects of life, the focus is primarily on the workplace. The essays guide readers in effective communication and conduct, emphasizing the characteristics of verbal, nonverbal, and written communication; stress the importance of ethics and etiquette; and provide tips for conflict resolution and teamwork.