MARC details
000 -LEADER |
fixed length control field |
02661cam a2200373 i 4500 |
001 - CONTROL NUMBER |
control field |
2013037156 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
DLC |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20190729110640.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
130912s2014 njua b 001 0 eng |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
LC control number |
2013037156 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781118116876 (pbk. : acidfree paper) |
042 ## - AUTHENTICATION CODE |
Authentication code |
pcc |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
DLC |
Language of cataloging |
eng |
Description conventions |
rda |
Transcribing agency |
DLC |
Modifying agency |
DLC |
-- |
MvI |
050 00 - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
TX911.3.M27 |
Item number |
R453 2014 |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
647.95068 |
Edition number |
23 |
084 ## - OTHER CLASSIFICATION NUMBER |
Classification number |
CKB068000 |
Number source |
bisacsh |
245 00 - TITLE STATEMENT |
Title |
Remarkable service / |
Statement of responsibility, etc. |
The Culinary Institute of America. |
250 ## - EDITION STATEMENT |
Edition statement |
Third edition. |
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
Place of production, publication, distribution, manufacture |
Hoboken, NJ : |
Name of producer, publisher, distributor, manufacturer |
John Wiley & Sons Inc., |
Date of production, publication, distribution, manufacture, or copyright notice |
2014. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xiv, 290 pages : |
Other physical details |
illustrations ; |
Dimensions |
24 cm |
336 ## - CONTENT TYPE |
Content type term |
text |
Source |
rdacontent |
337 ## - MEDIA TYPE |
Media type term |
unmediated |
Source |
rdamedia |
338 ## - CARRIER TYPE |
Carrier type term |
volume |
Source |
rdacarrier |
500 ## - GENERAL NOTE |
General note |
Includes index. |
520 ## - SUMMARY, ETC. |
Summary, etc. |
"Transforming service into extraordinary guest experiences--with repeat business the rewardFor the past decade, Remarkable Service has been the most comprehensive guide to standard-setting restaurant service techniques and principles. This all-new edition features a completely reorganized, updated look at table service and foodservice management, from setting up a dining room and taking guests' orders to executing wine service and handling customer complaints. With straightforward advice from The Culinary Institute of America's expert table service and foodservice management faculty, Remarkable Service, Third Edition offers new "Scripts for Service Scenarios" throughout to help servers practice such real-world scenarios as recommending a dish, taking reservations, and dealing with special requests. This book also addresses the service needs of a wide range of dining establishments, from casual and outdoor dining to upscale restaurants and catering operations. Chapters cover everything from training and hiring staff, preparation for service, and front-door hospitality to money handling, styles of modern table service, and the relationship between the front and back of the house. Foreword by restaurateur Danny Meyer, whose restaurants are legendary for their world-class service Respected industry-wide as a contemporary reference guide and refresher for foodservice professionals "-- |
Assigning source |
Provided by publisher. |
596 ## - |
-- |
1 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Food service management. |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
COOKING / Methods / Professional. |
Source of heading or term |
bisacsh |
710 2# - ADDED ENTRY--CORPORATE NAME |
Corporate name or jurisdiction name as entry element |
Culinary Institute of America. |
776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
Relationship information |
Online version: |
Title |
Remarkable service |
Edition |
Third edition. |
Place, publisher, and date of publication |
Hoboken, NJ : John Wiley & Sons Inc., 2013 |
International Standard Book Number |
9781118805404 |
Record control number |
(DLC) 2013037931 |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
Series part designator, SPT (RLIN) |
u620999 |
949 ## - LOCAL PROCESSING INFORMATION (OCLC) |
a |
TX911.3 .M27 R453 2014 |
w |
LC |
c |
1 |
h |
EY8RZ |
i |
33039001401610 |
903 ## - LOCAL DATA ELEMENT C, LDC (RLIN) |
a |
34437 |