Useful, usable, desirable : applying user experience design to your library /
Schmidt, Aaron, 1978-
Useful, usable, desirable : applying user experience design to your library / Improving your library with user experience design Aaron Schmidt and Amanda Etches. - First edition. - viii, 168 pages : illustrations ; 23 cm
"For more information on digital formats, visit the ALA Store at alastore.ala.org and select eEditions"--Title page verso.
Includes bibliographical references and index.
"Every decision you make affects how people experience your library. Aaron Schmidt and Amanda Etches count some 19 touchpoints--website, email, furniture, parking lot, events, newsletters, to name a few. Three elements are to be useful, useable, and desirable. Like three legs of a stool, missing any one will take you down. This book looks at the major checkpoints for user experience in a library, offering guidance on every facet, why it's important and how to assess your library's current status" --
9780838912263
2014005004
Library administration.
Public services (Libraries)
Information services--Management.
User-centered system design.
Library planning.
Z678 / .S36 2014
025.1
Useful, usable, desirable : applying user experience design to your library / Improving your library with user experience design Aaron Schmidt and Amanda Etches. - First edition. - viii, 168 pages : illustrations ; 23 cm
"For more information on digital formats, visit the ALA Store at alastore.ala.org and select eEditions"--Title page verso.
Includes bibliographical references and index.
"Every decision you make affects how people experience your library. Aaron Schmidt and Amanda Etches count some 19 touchpoints--website, email, furniture, parking lot, events, newsletters, to name a few. Three elements are to be useful, useable, and desirable. Like three legs of a stool, missing any one will take you down. This book looks at the major checkpoints for user experience in a library, offering guidance on every facet, why it's important and how to assess your library's current status" --
9780838912263
2014005004
Library administration.
Public services (Libraries)
Information services--Management.
User-centered system design.
Library planning.
Z678 / .S36 2014
025.1